Privacy Policy
Last Updated: March 1, 2026
XLNT Detailing ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
Information We Collect
We may collect the following types of information when you interact with our website or request a quote:
- Name, email address, and contact information you provide through our forms.
- Phone number and preferred contact method.
- Vehicle details (year, make, model, size, condition) provided in quote requests.
- Photos of your vehicle uploaded with your quote request.
- City, zip code, and general location information.
- Device information, browser type, and usage data collected through cookies and analytics.
How We Use Your Information
We use the information we collect to:
- Prepare and deliver accurate quotes for our detailing services.
- Communicate with you about your service requests, appointments, and follow-ups.
- Improve our website, services, and customer experience.
- Send occasional promotions or updates (only with your consent; you can opt out at any time).
Data Protection
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and transmitted using encryption where applicable. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Quote request data is typically retained for up to 24 months to support follow-up service and quality improvement.
Cookies & Tracking
Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand visitor behavior. You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.
Third-Party Services
We do not sell, trade, or rent your personal information to third parties. We may share limited data with trusted service providers who assist us in operating our website, processing payments, or delivering services — only to the extent necessary for those purposes. These providers are obligated to keep your information confidential.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal obligations.
- Opt out of marketing communications at any time.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
info@xlntdetailing.com